Who we are > Our staff

Meet our staff

Smart Works is driven by a dynamic and passionate staff team working across 11 UK centres.

We all share the same mission of delivering the Smart Works service to women who need it most. Through the power of interview coaching and high-quality interview clothing, we help unemployed women get into work and change the trajectory of their lives.

Senior Leadership Team 

Head of Bristol
Imogen Franklin
Imogen is Head of Smart Works Bristol having joined to launch the charity in Bristol and the South West. She is committed to supporting women across the South West on their journey back into employment, ensuring they have the confidence, clothing, and coaching they need to succeed. She is a passionate and experienced leader with a strong background in volunteer management, fundraising, and establishing impactful programmes. With a career dedicated to education and community support, she has a proven track record of empowering individuals and building thriving teams. Before joining Smart Works Bristol, Imogen spent five years managing local education centres at IntoUniversity. She then went on to work at Borderlands for two years, leading education programs to support Bristol’s refugee and asylum seeker community. 
Service Delivery Assistant
Pia Roberts-Holmes
Pia joined Smart Works Bristol in January having recently completed a Master’s in Human Rights and Politics. In her role she supports the Centre on a day-to-day basis, working with clients, creating a welcoming space, recruiting and training all new volunteers and supporting wardrobe donations. Through her studies and community involvement, Pia is focused on advancing women’s rights and equality. She is passionate about creating spaces where women feel empowered, confident, and valued.

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